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The Energy & Power Department, Government of Sikkim invites interested Buyers/Traders to submit their offers for the sale of surplus power as per the quantum/period and terms & conditions as laid out in the ANNEXURE-I attached. The offer letters are requested to be submitted within 11.07.2014. The department reserves the right to accept or reject the offers without assigning any reason whatsoever.

PUBLIC NOTICE

IT IS FOR INFORMATION OF THE GENERAL PUBLIC OF GANGTOK AND SURROUNDING AREAS THAT ENERGY & POWER DEPARTMENT HAS ESTABLISHED A CUSTOMER CARE CENTRE (CCC) AT DIESEL POWER HOUSE COMPLEX, GANGTOK FOR CONVENIENCE OF OUR ESTEEMED CUSTOMERS.

ALL OUR ESTEEMED CUSTOMERS ARE REQUESTED TO AVAIL SERVICES OFFERED BY THE CUSTOMER CARE CENTRE FOR SPEEDY RESOLUTION OF MATTERS RELATED TO ELECTRICITY LIKE:-

  • INFORMATION AND COMPLAINTS REGARDING ELECTRICITY BILLS.
  • INFORMATION AND COMPLAINTS REGARDING ENERGY METERS INSTALLED AT CONSUMER PREMISES.
  • INFORMATION AND COMPLAINTS RELATING TO ELECTRICITY SUPPLY, POWER SUPPLY BREAKDOWNS, ETC.
  • CUSTOMER CARE CENTRE IS EQUIPPED WITH IVR SYSTEM AND ROUTINE QUERIES WILL BE ANSWERED AUTOMATICALLY. THE CUSTOMER CARE CENTRE IS MANNED BY OUR CUSTOMER SERVICE AGENTS WHO WILL ATTEND TO THE COMPLAINTS ON PRIORITY AND RESPOND TO QUERIES PERSONALLY.

    CUSTOMER CARE CENTRE CAN BE CONTACTED BY DIALING 200500 FROM BSNL LANDLINE OR 03592200500 FROM ANY MOBILE NUMBER.

    ONE MAY KEEP HIS/HER CONSUMER ID READY WHILE CUSTOMER CARE CENTRE. CONSUMER ID IS MENTIONED IN THE ELECTRICITY BILL AND IT IS UNIQUE FOR EVERY CONSUMER.

    --sd--

    PCE-CUM-SECRETARY
    ENERGY AND POWER DEPARTMENT
Energy & Power Department, At A Glance
Foundation of Power sector was laid on 27th May 1927 with the commissioning of first Micro Hydel project at Ranikhola near Gangtok with the installed capacity of 50 KW. During this era, activities under power sector in Sikkim were not at all significant. Till the year 1954, operation and maintenance of power supply system were managed with the help of a foreman and an electrician, under the supervision of Sikkim Public Works Department.

In the year 1957, keeping in view of growing demand for electricity and as a standby measure, a Diesel power house was established and commissioned at Gangtok with a capacity of 257 KW. Following this development one more 150 KW SKODA Diesel generating set was added in this Diesel Power House. The year 1974 witnessed an important historical event in Sikkim. Following a Political upheaval Sikkim joined the mainstream of the Indian Union on May 16th 1975 as the 22nd state of India. Ever since Sikkim became a part of India there has been all round development in the state. Since then the sector has achieved the tremendous mileage in terms of installed capacity coupled with the Transmission & Distribution networks virtually connecting the every household in Sikkim.